
HEXA 2025 – Indonesia
The HEXA 2025 – Indonesia brings together 100 healthcare leaders, hospital administrators, patient experience professionals, clinicians, technologists, and policymakers from across Indonesia. This one-day event will serve as a national platform for sharing best practices, strategies, and innovations that elevate the patient and staff experience across all healthcare touch-points.
As hospitals face rising patient expectations, workforce burnout, and digital disruption, the summit aims to reimagine what it means to deliver truly human-centered care—balancing empathy with efficiency, personalization with scalability, and clinical excellence with emotional connection.
Whether you’re driving transformation within a hospital system or shaping health policy at the national level, the summit offers unique insights, hands-on workshops, and networking opportunities that will help you lead experience-driven change.



Key Objectives
Share actionable frameworks and case studies on patient experience improvement
Explore the role of AI, digital health, and design thinking in humanizing care delivery
Highlight strategies for improving healthcare workforce well-being and retention
Foster multi-stakeholder collaboration across public and private health sectors
Recognize innovations that have transformed patient journeys across Indonesia
Who willl Attend
CEO | CIO | CTO | CISO | CDO | CMO | CPO
Heads | VP’s | Directors | GM’s of
Patient experience
Digital
Clinical experience
AI & Customer experience
Cloud & Data
Cyber Security
Administration
Procurement
Technology

Key Focus Sector
Private & Public Hospitals
Clinical Chains
Ministries
Public Health departments


Our Sponsors
Confirmed Sponsor updated shortly!

